Frequently Asked Questions | ECTC

Frequently Asked Questions

As everyone knows, the COVID-19 situation changes almost daily in Kentucky. ECTC receives our COVID-19 directions from the Governor, Council of Postsecondary Education, KCTCS, and from local health officials. We will do our best to provide you with answers to your questions and concerns as we begin a new school year. 

What will Spring Semester 2021 look like?

ECTC will be on winter institutional shutdown from Saturday, December 19, 2020 through Sunday, January 4, 2021. Students can call (877) 246-2322 for information anytime outside regular operating hours.

Spring semester classes will begin Monday, Jan. 11. The first week of all classes will be conducted online. In-person instruction will begin Tuesday, Jan. 19 (ECTC is closed Jan. 18 for Martin Luther King Jr. Day). Conducting the first week of class online is a precaution that allows the college to assess community spread, which may increase over the holidays. The plan also minimizes last-minute changes and allows students, faculty and staff to successfully prepare for the start of the semester. 

Getting ready for online classes

  • A great resource to explore Blackboard is our Troubleshooting Blackboard Student Guide (PDF)
  • Contact Shannon McCullough,, in the computer lab, ATB 155. Students can also go to the WIN Center in ATB 101, and the Educational Center of Excellence, LRC.
  • Tutorials on the Current Student webpage are very helpful with setting up student self-service account and using its functions, including logging into Blackboard.

Students can register for Spring classes anytime the college is open before January 11. New students should complete the free application online at, then they can schedule an advising appointment any time at . All students are welcome to attend the virtual Express Enrollment events December 14 - 16 and January 5-7 (RSVP at Call ECTC at 270-769-2371 for more information.

Contact the VA office:

ECTC has established two parking lots around campus that have strong enough WiFi to use a personal computer, tablet, or phone from the safety of your vehicle. Ten spots have been reserved in Lot B (between JSO and the Library) and in Lot H (Between OTB and RPC) for use, but other surrounding spots could be used as well!

Synchronous classes meet on specific days and times, but are online. Students will need a computer with a microphone and webcam. Here are recommended specs for computers:

  • i5 or higher (probably 4th gen or newer) or AMD Ryzen 3 or higher
    8 GB of RAM
    128 GB SSD or bigger
    Webcam built in but also buy one if needed

  • Chromebook (Not recommended)
    i3 or higher (probably 4th gen or newer)
    4 GB of RAM
    64 GB SSD or bigger
    Webcam built in but also buy one if needed

If students need to come on campus because they have an in-person class right before or after an online synchronous one, they’ll need a laptop with a microphone and webcam.

Yes, Room 154 ATB is open to students only, during the following times:

  • Monday–Thursday       9 a.m. – 6 p.m.
  • Friday                        9 a.m. – 3:30 p.m.
  • Saturday                   10 a.m. – 2 p.m.

The Virtual Computer Lab will be staffed during the same hours. Use Firefox or Chrome to access it.

Please observe the following rules in the in-person computer lab:

  • If you have cold or COVID symptoms, or a fever over 100.4, please do not enter.
  • Students only permitted, no family members or guests.
  • Masks must be worn over the mouth and nose at all times.
  • Use a disinfectant wipe, provided by the computer lab, to clean your space after use.
  • The lab can be used for coursework only.
  • Please bring your own headphones/headset/mic.
  • Observe social distancing, allow space between students.
  • No food or drinks allowed.

Tutorials on our Current Student webpage are very helpful to learn how to set up a student self-service account and using its functions, including logging into Blackboard. You must log-in on the first day of the class and complete any and all assignments that have been set by the professor in order to avoid being dropped from the class.

Check Your Schedule of Classes in Your Student Self Service Account!

Due to the coronavirus pandemic, the delivery method of our classes may have changed since you registered for your classes for fall 2020. It is IMPORTANT that you look at your schedule of classes to see if any changes have been made to your schedule. Examples of class delivery methods are listed below. 

  1. Go to 
  2. Click on Current Students 
  3. Scroll down and click on MyPath 
  4. Log in with your KCTCS credentials ( and password)
    (If it won’t allow you to log in, remove the “” and just enter your username and password) 
  5. Click on the Student Self Service Tile 
  6. Click on the Student Center Tile 

Your class schedule for fall should be listed around the top of the page. Underneath your list of classes, you will see a link labeled KCTCS Schedule. Click on this link and it should format your schedule for easier viewing. 

An on-line class, indicated by the TBA in the Begins column and WWW in the BLDG column, accessed through the Blackboard tile found in your Student Self-Service Account. On-line classes follow deadlines set by the professor. You must log on the first day of the class and complete any and all assignments that have been set by the professor. Log on to your on-line class daily for any and all updates to the class. Setting aside time, at the same time each day, is a good habit to form when working in an on-line class. 

A learn-on-demand class is in the Section portion of your schedule. Learn-on-demand classes have a V in the section of the class. This means the class is completely on-line, but you are able to work at your own pace from the start of the class until the deadline that the professor sets. If you are registered for a learn-on-demand class, the class will NOT appear in Blackboard until the day the class begins. 

Synchronous classes have specific days and times that the class meets, but the meeting is on-line. If you have a webcam and a microphone, you can participate in any class discussion with the professor. In other words, it’s like you’re in the classroom and can ask questions and talk with the professor.

The bookstore is open Monday-Thursday 10 am-4 pm. Or go to the online bookstore. Your schedule lists your course and section number, and you can search course materials with those.

Student services are currently available in-person, and via phone or email to answer your questions during normal business hours. You can always call our 24/7 Help Desk at (855) 467-3282 or here is a full contact list.

Some tutoring services are currently available to meet in-person and all are online. Here is a list of how to get help with subjects like writing, math, anatomy and physiology, and more.

Financial Aid

Some financial aid tips to help make the start of school less stressful!

If your pending financial aid funds are more than what you need to pay your tuition and other fees, you may be able to charge your books at the campus Barnes & Noble bookstore.  You can start charging books 10 days before your classes begin.

Visit our online bookstore for information on store hours and buying online.

Financial aid funds are not received until after classes begin. Your bill will show your pending aid in addition to what you owe.  Your classes will not be dropped for non-payment if you have enough aid to cover the bill.

Once we confirm attendance in classes, financial aid will credit to accounts, usually about 3 weeks after the start of your classes.  Refunds are possible only after the funds are received. 

No, financial aid is based on the number of credits you are taking, so while full-time is 12 credits, you may still receive a lower amount if you are taking fewer credits.  You must be taking at least 6 credits to receive most types of aid, including a student loan.  And classes must be required for your ECTC program plan to be eligible for aid.

Satisfactory Academic Progress (SAP) are standards that must be met in order to retain financial aid eligibility; they are separate from the general academic policies.  SAP consists of 3 components, GPA, Completion Ratio and Maximum Timeframe.   Students must maintain a 2.0 cumulative grade point average (GPA), must successfully complete a minimum of 67% of cumulative attempted coursework, and students are expected to complete their degree/diploma/certificate within 150% of the number of credits required to complete that program.

Students who don’t meet all of the SAP criteria may lose their financial aid eligibility but will have an opportunity to submit an appeal.  If there were extenuating circumstances that prevented a student from meeting the SAP requirements, students are encouraged to submit an appeal and documentation, which will be reviewed by a campus committee.  Based on the appeal, the committee may choose to approve, deny or return to the student for more information.