Client Support Specialist - Certificate
Administrative Office Technology
Required Courses
Courses | Credit | Notes |
---|---|---|
BAS 201 Customer Service Improvement Skills | 3 | |
COM 252 Introduction to Interpersonal Communication | 3 | |
ENG 101 Writing I | 3 | |
OST 105 Introduction to Information Systems | 3 | Prereq: RDG 20 or instructor consent |
OST 110 Word Processing Applications | 3 | Prereq: instructor consent (OST 101 equivalent skills) |
OST 215 Office Procedures | 3 | Prereq/Coreq: OST 110 |
OST 235 Business Communications Technology | 3 | |
TOTAL CERTIFICATE CREDITS | 21 |
Progression in the Administrative Office Technology program is contingent upon achievement of a grade of "C" or better in all OST courses.
The Administrative Office Technology program does not accept non-general education courses older than five years from returning or transfer students without the consent of the program coordinator.
KCTCS Catalog: Client Support Specialist - Certificate