Client Support Specialist - Certificate | ECTC

Client Support Specialist - Certificate

Administrative Office Technology

Required Courses

Courses Credit Notes
BAS 201 Customer Service Improvement Skills 3  
COM 252 Introduction to Interpersonal Communication 3  
ENG 101 Writing I 3  
OST 105 Introduction to Information Systems 3 Prereq: RDG 20 or instructor consent
OST 110 Word Processing Applications 3 Prereq: instructor consent (OST 101 equivalent skills)
OST 215 Office Procedures 3 Prereq/Coreq: OST 110
OST 235 Business Communications Technology 3  

Progression in the Administrative Office Technology program is contingent upon achievement of a grade of "C" or better in all OST courses.

The Administrative Office Technology program does not accept non-general education courses older than five years from returning or transfer students without the consent of the program coordinator.

KCTCS Catalog:  Client Support Specialist - Certificate